{"id":2440,"date":"2024-07-02T10:37:52","date_gmt":"2024-07-02T08:37:52","guid":{"rendered":"https:\/\/mauditors.com\/caso-de-exito\/identificacion-de-incumplimientos-y-reestructuracion-de-objetivos\/"},"modified":"2025-01-22T12:38:47","modified_gmt":"2025-01-22T11:38:47","slug":"return-on-investment-15-recovery","status":"publish","type":"caso-de-exito","link":"https:\/\/www.mauditors.com\/en\/study-case\/return-on-investment-15-recovery\/","title":{"rendered":"Return on Investment 15% Recovery"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; el_class=&#8221;section-cabecera section-cabecera-caso-exito-1&#8243; css=&#8221;.vc_custom_1733305006497{padding-top: 150px !important;padding-bottom: 150px !important;background-image: url(https:\/\/www.mauditors.com\/wp-content\/uploads\/2024\/07\/MERCADO-1-scaled.jpg?id=1675) !important;}&#8221;][vc_column width=&#8221;3\/4&#8243;][vc_wp_text el_class=&#8221;subtitle-text color-white&#8221;]<\/p>\n<div class=\"vc_wp_text wpb_content_element subtitle-text color-white\">\n<div class=\"widget widget_text\">\n<div class=\"textwidget\">\n<p>SUCCESS CASE<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_wp_text][vc_wp_text el_class=&#8221;title-text color-white&#8221;]<\/p>\n<h2><strong>It recovers 15% more than<\/strong><br \/>\n<strong>what was reported by the<\/strong><br \/>\n<strong>agency<\/strong><\/h2>\n<p>[\/vc_wp_text][\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-69e49fdf48f73\" data-id=\"69e49fdf48f73\" data-height=\"75\" data-height-mobile=\"55\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"55\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;title-2&#8243;]<\/p>\n<h3 style=\"text-align: center;\">We identified a shortfall<br \/>\nin the agreed volume of bonuses<br \/>\nfrom the agency for open TV<\/h3>\n<p>[\/vc_column_text]<div class=\"ult-spacer spacer-69e49fdf48fbe\" data-id=\"69e49fdf48fbe\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text el_class=&#8221;text-default caso-exito-media-auditors-text&#8221;]<\/p>\n<p style=\"text-align: center;\">Media Auditors identifies a shortfall in the bonuses included in the agreements with broadcasters for a major consumer goods advertiser. Through the audit, we managed to recover an additional 15% beyond what was reported by the media agency.<\/p>\n<p>[\/vc_wp_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-69e49fdf48ff9\" data-id=\"69e49fdf48ff9\" data-height=\"75\" data-height-mobile=\"55\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"55\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1733143530849{background-color: #f4f4f4 !important;}&#8221; el_class=&#8221;section-acerca-de-nuestro-cliente&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;3924&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221; el_class=&#8221;section-acerca-de-nuestro-cliente-img&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;section-acerca-de-nuestro-cliente-column-2&#8243;]<div class=\"ult-spacer spacer-69e49fdf49037\" data-id=\"69e49fdf49037\" data-height=\"0\" data-height-mobile=\"25\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"25\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text el_class=&#8221;title-2&#8243;]<\/p>\n<h4>About<br \/>\nour client<\/h4>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e49fdf49069\" data-id=\"69e49fdf49069\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text el_class=&#8221;text-default&#8221;]<\/p>\n<p style=\"text-align: left;\">A global food producer with over 100 years of experience in the industry and a significant advertising investment, placing them at #30 in the advertiser rankings, with a clear strategic marketing vision in Mexico.<\/p>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e49fdf4909a\" data-id=\"69e49fdf4909a\" data-height=\"0\" data-height-mobile=\"25\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"25\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-69e49fdf490c9\" data-id=\"69e49fdf490c9\" data-height=\"75\" data-height-mobile=\"55\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"55\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row gap=&#8221;35&#8243; content_placement=&#8221;middle&#8221; el_class=&#8221;section-padding-top-buttom-0px section-situacion&#8221;][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;situation-column-1&#8243;][vc_wp_text el_class=&#8221;subtitle-text&#8221;]CHALLENGE<\/p>\n<p>[\/vc_wp_text][vc_wp_text el_class=&#8221;title-2-little&#8221;]<strong>Excellent bonus agreements<br \/>\nbut insufficient control over<br \/>\ntheir execution<\/strong>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e49fdf490f7\" data-id=\"69e49fdf490f7\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text el_class=&#8221;text-default columna-situacion&#8221;]One of the major challenges of being a high-investment and marketing powerhouse is effectively managing and leveraging the benefits you negotiate. A good negotiation with TV networks in Mexico includes a series of bonuses and commitments from the channels, which are then implemented by the agency.<\/p>\n<p>&nbsp;<\/p>\n<p>In the Mexican market, there is a wide variety of bonuses offered by the three main television networks: TV Azteca has approximately 17 types of bonuses, which can vary from client to client, depending on the sector and specific needs. Televisa offers up to 10 types of bonuses, ranging from the very common \u201crate impact\u201d to compensation for audience drops. Imagen provides around 6 types of bonuses to its clients, with this variety increasing each year.[\/vc_wp_text]<div class=\"ult-spacer spacer-69e49fdf49127\" data-id=\"69e49fdf49127\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text el_class=&#8221;text-default columna-situacion&#8221;]What we encountered with this project was a client with a lack of control and follow-up on agreements made with television networks:[\/vc_wp_text]<div class=\"ult-spacer spacer-69e49fdf49152\" data-id=\"69e49fdf49152\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text el_class=&#8221;text-default columna-situacion&#8221;]<\/p>\n<ul>\n<li>Lack of visibility over the volume of these bonuses in relation to their media budget.<\/li>\n<li>Limited control and monitoring of the fulfillment of the agreements.<\/li>\n<li>Lack of trust in the agency regarding the reports and quantification of the bonuses.<\/li>\n<\/ul>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e49fdf4917c\" data-id=\"69e49fdf4917c\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;display-none-responsive columna-situacion-img&#8221;][vc_single_image image=&#8221;3915&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-69e49fdf491a7\" data-id=\"69e49fdf491a7\" data-height=\"75\" data-height-mobile=\"55\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"55\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1733142193689{background-color: rgba(233,233,233,0.3) !important;*background-color: rgb(233,233,233) !important;}&#8221;][vc_row gap=&#8221;15&#8243; el_class=&#8221;text-new-design&#8221;][vc_column width=&#8221;1\/2&#8243;]<div class=\"ult-spacer spacer-69e49fdf491cf\" data-id=\"69e49fdf491cf\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]SOLUTION<\/p>\n<p>[\/vc_wp_text][vc_wp_text el_class=&#8221;title-2&#8243;]<\/p>\n<div class=\"vc_wp_text wpb_content_element title-2\">\n<div class=\"widget widget_text\">\n<div class=\"textwidget\">\n<div class=\"vc_wp_text wpb_content_element title-2\">\n<div class=\"widget widget_text\">\n<div class=\"textwidget\">\n<h2>Bonuses Audit<\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_wp_text][vc_wp_text]First, Media Auditors conducted a thorough analysis of the contracts with the TV networks, identifying which bonuses were quantifiable and auditable for the client.Based on the information gathered, we created a detailed template that required the agency to fill out each of the required points. Additionally, we requested supporting documents for all reported data.Once the data was analyzed and the bonuses were quantified, the results were presented to the agency to verify the information and subsequently presented to the client.[\/vc_wp_text]<div class=\"ult-spacer spacer-69e49fdf491f5\" data-id=\"69e49fdf491f5\" data-height=\"30\" data-height-mobile=\"30\" data-height-tab=\"30\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"ult-spacer spacer-69e49fdf4921a\" data-id=\"69e49fdf4921a\" data-height=\"30\" data-height-mobile=\"30\" data-height-tab=\"30\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div class=\"ult-spacer spacer-69e49fdf4923e\" data-id=\"69e49fdf4923e\" data-height=\"30\" data-height-mobile=\"30\" data-height-tab=\"30\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text]<strong>Analysis of Contracts<\/strong><br \/>\nIdentificar bonificaciones auditables y cuantificables.<\/p>\n<p><strong>Data Collection<\/strong><br \/>\nY soportes de cumplimiento de bonificaciones.<\/p>\n<p><strong>Quantification<\/strong><br \/>\nDe diferencias, beneficios cumplidos y no cumplidos.[\/vc_wp_text][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column]<div class=\"ult-spacer spacer-69e49fdf49263\" data-id=\"69e49fdf49263\" data-height=\"75\" data-height-mobile=\"55\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"55\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row el_class=&#8221;reverse-responsive&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;3921&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;space-left-desktop&#8221;][vc_wp_text el_class=&#8221;subtitle-text&#8221;]<\/p>\n<div class=\"vc_wp_text wpb_content_element subtitle-text\">\n<div class=\"widget widget_text\">\n<div class=\"textwidget\">\n<p>CONCLUSIONS<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_wp_text][vc_wp_text el_class=&#8221;title-2&#8243;]<\/p>\n<h2>Results<\/h2>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e49fdf4928e\" data-id=\"69e49fdf4928e\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_wp_text el_class=&#8221;text-default text-new-design&#8221;]<\/p>\n<ul>\n<li>70% of Bonuses Quantifiable: The audit revealed that 70% of the client\u2019s bonuses were quantifiable.<\/li>\n<li>Contractual vs. Actual Positioning: The contract stipulated that 37% of the investment should be allocated to positioning. However, only 3.5% of the investment was actually positioned.<\/li>\n<li>Potential vs. Actual Benefit: The audit identified a benefit of over MXN $300,000 from positioning. If the full 37% positioning had been adhered to, the benefit would have exceeded MXN $3 million in the fourth quarter, ten times the actual amount achieved.<\/li>\n<li>MXN $1,000,000 Saved: Savings of MXN $1 million were realized from price waivers on three specific programs.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Conclusion:<\/p>\n<ul>\n<li>The amount reported by the agency for the quantification of consumed bonuses was less than MXN 40,000,000.<\/li>\n<li>The amount audited by Media Auditors was MXN 45,000,000, which is 15% more than what was reported by the agency.<\/li>\n<\/ul>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e49fdf492b0\" data-id=\"69e49fdf492b0\" data-height=\"50\" data-height-mobile=\"35\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"35\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1733142386858{background-color: rgba(233,233,233,0.5) !important;*background-color: rgb(233,233,233) !important;}&#8221;][vc_column]<div class=\"ult-spacer spacer-69e49fdf492d6\" data-id=\"69e49fdf492d6\" data-height=\"75\" data-height-mobile=\"55\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"55\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1733142381114{background-color: rgba(233,233,233,0.5) !important;*background-color: rgb(233,233,233) !important;}&#8221;][vc_column][vc_wp_text el_class=&#8221;title-2&#8243;]<\/p>\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"vc_wp_text wpb_content_element title-2\">\n<div class=\"widget widget_text\">\n<div class=\"textwidget\">\n<h2 style=\"text-align: center;\"><strong>We identified MXN 44,000,000,<\/strong><br \/>\n<strong>15% more than what was reported by the agency<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_wp_text]<div class=\"ult-spacer spacer-69e49fdf492f5\" data-id=\"69e49fdf492f5\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221;][vc_column]<div class=\"templatera_shortcode\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"ult-spacer spacer-69e49fdf55a6c\" data-id=\"69e49fdf55a6c\" data-height=\"75\" data-height-mobile=\"75\" data-height-tab=\"75\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div  class=\"vc_wp_text wpb_content_element subtitle-text\"><div class=\"widget widget_text\">\t\t\t<div class=\"textwidget\"><p>Insights &amp; Reports<\/p>\n<\/div>\n\t\t<\/div><\/div><div class=\"ult-spacer spacer-69e49fdf5653b\" data-id=\"69e49fdf5653b\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div  class=\"vc_wp_text wpb_content_element title-1-big\"><div class=\"widget widget_text\">\t\t\t<div class=\"textwidget\"><p>Media Auditors Thinks<\/p>\n<\/div>\n\t\t<\/div><\/div><div class=\"ult-spacer spacer-69e49fdf5664a\" data-id=\"69e49fdf5664a\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div  class=\"vc_wp_text wpb_content_element text-default\"><div class=\"widget widget_text\">\t\t\t<div class=\"textwidget\"><p>Reportes e informaci\u00f3n relevante en las tendencias de publicidad y medios<\/p>\n<\/div>\n\t\t<\/div><\/div><div class=\"ult-spacer spacer-69e49fdf56783\" data-id=\"69e49fdf56783\" data-height=\"45\" data-height-mobile=\"45\" data-height-tab=\"45\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div  class=\"vc_wp_text wpb_content_element boton-section-default\"><div class=\"widget widget_text\">\t\t\t<div class=\"textwidget\"><p><a href=\"https:\/\/mauditors.com\/insights-reports\/\">Ver m\u00e1s<\/a><\/p>\n<\/div>\n\t\t<\/div><\/div><div class=\"ult-spacer spacer-69e49fdf56864\" data-id=\"69e49fdf56864\" data-height=\"0\" data-height-mobile=\"55\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"55\" style=\"clear:both;display:block;\"><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-8\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class='noticia-section-home-2'><div class='nuestra-noticia noticia-'><a href='https:\/\/www.mauditors.com\/en\/nueva-medicion-audiencias-mexico-impacto\/'><div class='image' style='background-image: url(https:\/\/www.mauditors.com\/wp-content\/uploads\/2025\/03\/glenn-carstens-peters-EOQhsfFBhRk-unsplash-1-scaled.jpg);'><\/div><p class='subtitle-text'>4 de March de 2025<\/p><p class='post-title'>NUEVA MEDIC\u00cdON DE AUDIENCIAS EN M\u00c9XICO \u00bfQU\u00c9 IMPACTO TENDR\u00c1 EN EL MERCADO?<\/p><p class='read-more'><span class='read-more-text'><\/span> <span class='fa-solid fa-arrow-right-long'><\/span><\/p><\/a><\/div><div class='nuestra-noticia noticia-'><a href='https:\/\/www.mauditors.com\/en\/common-mistakes-when-hiring-influencers-and-how-to-avoid-them\/'><div class='image' style='background-image: url(https:\/\/www.mauditors.com\/wp-content\/uploads\/2024\/12\/errores-comunes-contratar-influencers-scaled.jpg);'><\/div><p class='subtitle-text'>10 de December de 2024<\/p><p class='post-title'>COMMON MISTAKES WHEN HIRING INFLUENCERS AND HOW TO AVOID THEM<\/p><p class='read-more'><span class='read-more-text'><\/span> <span class='fa-solid fa-arrow-right-long'><\/span><\/p><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"ult-spacer spacer-69e49fdf58c16\" data-id=\"69e49fdf58c16\" data-height=\"95\" data-height-mobile=\"75\" data-height-tab=\"\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"75\" 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